IBM W3 Search (new version)

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After exposing preview results for each content type in this sidebar, usage skyrocketed. The new model had unlocked IBM's vault of fascinating, valuable social data.

Best Bets.

IBM now integrates social data (e.g., ratings, tag frequency) into enterprise search algorithms. A page that's bookmarked, for instance, receives a boost. In similar fashion to PageRank, this approach to socially influenced search improves result relevance and user satisfaction.

Acronym disambiguation.

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See my interviews with Jason Blackwell, Brian Goodman, and Keith Instone (and my Search Patterns slidecast) to learn more about IBM W3 Search and the transformation from old to new. Thanks to Jason, Brian, Keith, and IBM for sharing this story!

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Taken on May 2, 2008

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IBM W3 Search (new version)

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